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Privacy Policy for Montana Pest Pros in Missoula, MT

Last Updated: 10/25/2026

What Details We Gather From Homeowners

Last updated: October 2026

When you reach out to Montana Pest Pros, we collect the basics needed to schedule and complete your service. This typically includes your name, phone number, email address, and the service address where our technicians will work. If you submit a request through our website, we receive the details you provide in the form, such as the type of pest problem you are seeing and your preferred appointment times.

We also keep records of each visit, including treatments performed and any follow-up recommendations, so our team can serve you consistently over time. Like most websites, we gather basic analytics data such as pages visited and general browser information.

This helps us understand how homeowners in Montana find us and improve the site. We do not collect payment card numbers through unsecured channels, and we never ask for information we do not genuinely need to handle your pest control service.

How Your Information Gets Used

We use the details you share to schedule appointments, dispatch technicians to the right address, and communicate about your service. That means phone calls, texts, or emails to confirm visit times, send reminders, and follow up after a treatment to make sure the problem is resolved.

If you are on a recurring plan or have a service warranty, we keep your records on file so any technician who visits knows the history of your home. Billing information is used strictly to process payment for work performed.

We also use general website analytics to see which pages are helpful and where visitors run into trouble, which guides improvements to the site.

To be plain about it: we do not sell your personal information to anyone, and we do not share it with advertisers. Your details stay with our team and the vendors who help us run the business, as described below.

Outside Services We Rely On

Running a pest control operation takes a few outside tools, and some of your information may pass through them. We use scheduling software to manage appointments, payment processors to handle billing securely, and analytics services to understand website traffic.

Each of these vendors processes data under its own privacy policy, which we encourage you to review. We only work with providers that offer reasonable safeguards for customer information, and we limit what we share to what each tool needs to function. For example, our payment processor receives billing details so a card can be charged, but it does not need to know what pests we found in your crawlspace.

We do not knowingly send your information to advertising networks or data brokers. If we ever add a new category of vendor, we will update this policy so you always know who touches your data.

Cookies on Our Website

Our site uses a small number of cookies. Some are necessary for basic functions, like remembering form entries as you move between pages. Others are analytics cookies that tell us how many people visited, which pages they read, and roughly where they are located. This helps us keep the site useful for Montana homeowners.

We do not run advertising trackers or share cookie data with ad networks. You can block or delete cookies through your browser settings at any time, and the site will still work for most purposes, though a few convenience features may not function the same way.

If you have questions about the specific cookies we use, contact us using the details at the bottom of this page and we will walk you through them.

How Long We Keep Records

We keep service records for as long as they serve a practical purpose. Treatment histories and warranty details are retained so we can honor guarantees, handle repeat visits, and meet any state or federal record-keeping requirements that apply to pest control work in Montana.

Form submissions and appointment requests are kept until the request is resolved and the job is complete. After that, they may be archived with your service file or deleted if no longer needed.

Analytics data is generally kept in aggregate form and does not identify you personally.

If you would like us to delete your personal information, just ask. We will remove what we can, though we may need to retain certain records for tax, warranty, or legal compliance purposes. We will always tell you what was kept and why.

Your Choices and How to Reach Us

You have the right to see what personal information we hold about you, ask for corrections, or request deletion. You can also ask us to stop sending service reminders or marketing messages at any time.

To exercise any of these rights, contact Montana Pest Pros and we will respond promptly:

  • Phone: (855) 681-0299
  • Email: [email protected]
  • Mail: 500 N Higgins Ave, Suite 105, Missoula, MT, United States We may verify your identity before releasing or changing records, simply to protect your information from someone else requesting it. There is no charge for reasonable requests, and we aim to complete them within a few business days.

If this policy changes, we will post the updated version on this page with a revised date. Questions are always welcome.